Caring for Hills District pets
and their families since 1972
What makes Dural Vets such a special place?
We do not rush. We don’t cut corners. We show up for your pet like they’re our own.
Genuine warmth in every visit
Your pet feels the difference when someone really cares.
Clinical experience you can trust
Our vets brings decades of knowledge and experience to every case.
Time for you and your pet
Thirty minutes per consult means time to really listen and create a tailored plan for your pet.
Dural Veterinary Hospital is a trusted, family-owned practice that has been caring for pets in the Hills District since 1972.
Our experienced team of veterinarians and nurses provide high-quality medical and surgical care. With longer consultation times, we focus on taking the time to listen, explain and guide you through your pet’s care, providing options that work for you and your pet.
We combine advanced veterinary medicine with preventative and holistic care to support your pet’s health at every stage of life — always delivered with kindness, respect, and the same care we would want for our own pets.
Meet our people
The ones who show up for your pet every single day.
Questions
Everything you need to know about visiting Dural Veterinary Hospital.
Yes — we run by appointment so we can give every pet the time and care they deserve.
You can book online or call our friendly reception team.
We keep urgent care appointments available each day so we can help when it matters most. If you have an emergency, please call us while you are on the way so our Dural veterinary team can prepare for your arrival.
Yes — we are always happy to welcome new clients from Dural and the Hills District, including families with new puppies and kittens.
If you’re new to the area or looking for a new vet, we’d love to meet you and your pet. We offer a complimentary first health check so you can visit the hospital, meet our team and feel confident you’ve found the right fit.
At your first visit to our Dural veterinary clinic, we focus on making you and your pet feel comfortable, supported and well cared for.
- Easy arrival: On-site parking right at the front door. Please bring cats in carriers and dogs on lead.
- A warm welcome: Our team will greet you and confirm your contact details and your pet’s history.
- Unhurried time: We offer 30-minute consultations as standard so we can run on time without rushing anyone.
- We listen first: Our experienced, compassionate vets take time to understand your concerns.
- A thorough, gentle examination: Using calm, low-stress handling (and plenty of treats).
- Clear options and plan: We explain findings and discuss treatment options, considering your budget and preferences.
Ongoing care: We follow up to make sure your pet is improving and that you feel supported.
Our standard consultation fee at Dural Veterinary Hospital is $119 for a 30-minute appointment with an experienced veterinarian (minimum 10 years’ experience).
This includes a thorough history, full physical examination and an individualised treatment plan for your pet.
If additional tests or treatments are recommended, we will always discuss costs with you first.
At our Dural veterinary hospital, we primarily treat dogs and cats.
We see rabbits for routine care and simpler medical issues, and we can guide you to appropriate referral options for more complex cases.
We can also help direct you to trusted local vets for birds and exotics where needed.
We will always do our best to assist wildlife and injured native animals where possible.
If your pet needs urgent care during our opening hours, we will always see you. Please call ahead so our team can prepare.
If we are closed, there are several 24-hour emergency veterinary hospitals near Dural, including:
- SASH North Ryde and Prospect
Animal Referral Hospital (ARH) Homebush
We understand that caring for your pet can sometimes involve unexpected decisions, and we aim to make the process as straightforward and stress-free as possible.
Payment is required at the time of consultation or treatment. We accept cash and credit cards, including American Express.
For procedures beyond a routine consultation, we will always provide a written estimate in advance and talk through all options with you.
VetPay Payment Plans
We offer VetPay for clients who prefer to spread the cost of treatment with manageable repayments.
GapOnly® Insurance Claims
If your pet is insured, we can process GapOnly® claims at the time of your visit so you only pay the gap between your invoice and your insurer’s benefit.
We are always happy to talk through options and help you plan your pet’s care in a way that works for your budget.
Yes — we perform veterinary surgery and dental procedures in Dural every weekday.
Our experienced vets perform a wide range of procedures, from routine desexing and lump removals to more complex surgeries. We also work with mobile specialist surgeons for advanced procedures such as orthopaedics when needed.
We place a strong emphasis on dental health, and several of our vets have undertaken further training in veterinary dentistry.
All of our vets consider lifestyle, behaviour and preventative care as part of every treatment plan.
- Herbal & integrative medicine:
Dr Nagisa Hiraoka has undertaken advanced training in veterinary herbal medicine and offers integrative treatment options where appropriate.
Behaviour consultations:
Dr Eleanor Tuffley has postgraduate training in behavioural medicine and offers consultations to help with anxiety, behavioural concerns and improving the human–animal bond.
Dural Veterinary Hospital is conveniently located just across from the shops in Round Corner Dural in the Hills District of Sydney, with easy on-site parking directly at the front door for your convenience.
We regularly care for pets from surrounding areas including Glenhaven, Castle Hill, Kellyville, Glenorie, Kenthurst, Annangrove, Galston and Cherrybrook.
