Continuing Safety Practices - COVID-19

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Thank you for your patience and understanding, we are working to ensure the health and well-being of our team, customers and your beloved pets as we continue to face the ongoing challenges. 

We are proactively working to ensure your safety and that of our team. Increased cleaning and minimal contact procedures. We are back doing face-to-face consultations with only 1 person in the consult. Appointments are as usual. We can also assist you and your pet, by offering other options for our consultations, including car-park consultations and telemedicine consults, depending on your pets needs. 
 
What you can do to help keep us all safe: 

• Please do not attend the clinic if you are unwell.

• Limit the number of people accompanying your pet to one person per pet. We appreciate there may be circumstances where this is not possible – please let us know prior to arriving if this is the case. 

• Where possible please use credit cards or EFTPOS for payment to reduce the need to handle money. 

• Please ring and pre-order medications or food you require. We can bring this out to the car for you or generate a safe code for collection from the locked box on the side of the building.

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With the continuing Greater Sydney situation, we have face coverings available and some of our staff are continuing to wear them. Please be respectful of personal choice and circumstance if we ask you to please wear a face covering. We are taking every precaution to protect our staff, their families and our clients.  

 
We are continuing to do what we can to provide quality service to you and your pet and reduce the risk to both our customers and team members. 
 
We will continue to follow contemporary advice and will keep you updated as things change.

 

Thank you for your support and patience during these difficult times, we hope you stay safe and well 

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Kind regards, Dural Vet Team